Topic: Can’t delete license activation

Home Pro Support Forums Licensing Can’t delete license activation

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #7364
    Jacob Maurer
    Participant

    Hi there,

    After setting up Cloudflare, I had to re-enter our ICS Calendar Pro (lifetime) license on our WordPress install. It failed the first time, but later took. What’s weird is that the license shows as installed twice in our account here….and the delete button won’t work.

    Help?

    Peace,
    Father Maurer

    #7366
    room34
    Keymaster

    Hi… sorry to hear you’re running into an issue. Since you’re using Cloudflare, you may want to check your wp-config.php file to see if you have manually entered the license code there. If it’s not there, let me know and I can delete your license activations on the server.

    #7383
    Jacob Maurer
    Participant

    I can confirm that at one point we did manually enter the license code into the wp-config.php, but I subsequently removed it when that didn’t seem to work. I confirmed this evening that it is indeed removed. If you’re still willing to do so, please go ahead and delete our license activations on the server.

    Peace,
    Father Maurer

Viewing 3 posts - 1 through 3 (of 3 total)
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