ICS Calendar

ICS Calendar
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Pro Documentation

  • Calendar Builder
  • Manual Calendar Setup
  • Admin Settings & Tools
  • Customizer

ICS Calendar Help

  • User Guide
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  • Pro Support Request Form
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ICS Calendar Pro Support Request

Thank you for using ICS Calendar Pro! Please use the form below to submit a support request.

This form is for licensed ICS Calendar Pro users only. For the free plugin, please use the WordPress Support Forums. We actively monitor the forums and typically respond within a few hours.

Before submitting a support request, please test your feed using the preview tool on this site to see if the problem you’re experiencing also happens here. That will help to determine if the issue is due to a theme or plugin conflict on your site.

Completing this form in detail will help us to provide you with the fastest possible resolution to the issue you are experiencing. Thank you!

Has your iCloud (Apple) calendar stopped working?
Apple recently made server configuration changes that are requiring some users to re-share their calendar feeds and update the URL in their ICS Calendar shortcodes. You can find out more in the WordPress support forums, and read Apple’s support page for sharing your iCloud calendar.

  • Please provide the URL of a specific page that displays your calendar. Viewing the calendar live in a web browser is essential to help us troubleshoot most issues.
  • The standard practice to check for a plugin conflict is to deactivate other plugins, one by one, to see if the problem only occurs when a particular plugin is active.

    To test for a theme conflict, temporarily switch your site to one of the stock WordPress themes, e.g. "Twenty Twenty."

    We understand that it may not be feasible to perform this testing, but doing so can help us identify compatibility issues more quickly.
  • Please enter the name of any plugin(s) that you believe may be causing a conflict.
  • Before submitting this form, please test your feed URL with the preview tool to see if the problem also occurs here.
  • If you are running outdated versions of the software, you may be encountering an issue that has already been resolved.
  • Please log into your site admin and go to ICS Calendar > Settings & Tools > System Report. Copy-paste the contents of the report in this box. This allows us to provide faster and more efficient support. None of the information will be used for any purposes other than to provide support for this specific request, nor will it be shared with any third parties.
  • Please attach screenshots showing the issue, if applicable.
    Drop files here or
    Accepted file types: png, jpg, jpeg, Max. file size: 3 MB, Max. files: 3.

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