ICS Calendar Pro Support Request

Thank you for using ICS Calendar Pro! Please use the form below to submit a support request.

This form is for licensed ICS Calendar Pro users only. For the free plugin, please use the WordPress support forums.

Before submitting a support request, please test your feed using the preview tool on this site to see if the problem you’re experiencing also happens here. That will help to determine if the issue is due to a theme or plugin conflict on your site.

Name*
First Last
Email*
Website URL*
Please provide the exact URL of the page that contains your calendar.
ICS Feed URL*
Please provide the exact ICS feed URL you are using in your shortcode or saved calendar. (If more than one URL is affected, please list them all in the description field below.)
Type of Issue*
Please describe the problem you are experiencing, or the improvement you are suggesting.*
Have you tested for a plugin/theme conflict?*
- Yes, and there no conflicts
- Yes, there are conflicts
- No, I have not tested for conflicts
Conflicting Plugin(s)*
Please enter the name of any plugin(s) that you believe may be causing a conflict.
Have you tested your feed with the preview tool on this site?*
Before submitting this form, please test your feed URL with the preview tool to see if the problem also occurs here.
- Yes, and it works properly
- Yes, and the problem exists here too
- No, I have not tested with the preview tool
Have you run all available updates?*
- Yes, my WordPress core and all plugins are up to date
- No, I have not run all available updates
System Report*
Please log into your site admin and go to ICS Calendar > Settings & Tools > System Report. Copy-paste the contents of the report in this box.